Grading Scale

Grade A: Device is in near flawless condition, with only very minor cosmetic defects such as a slightly worn keyboard, keyboard imprint on the LCD, and/or minor discoloration around the edges. Minimal dings, dents, or scratching.

Grade B: Device will show minor defects such as a worn keyboard, minor scratching, and/or minor dents.

Grade C: Device will show noticeable wear from regular use; may include scratches, dings, dents. LCD may have slight white spots, or minor discoloration.

Grade D: Device will show very noticeable wear from excessive use; may include a very worn keyboard, scratches, dents, dings, gouges, white spots on the LCD, and scrapes.

Every device has passed a detailed multi-point inspection by a Wise™ certified technician and meets CTIA standards for refurbished electronics.

The multipoint inspection includes the following list:

Apple Diagnostics Test

Audio Input and Output Functionality

Battery Health and Capacity

Button Functionality

Camera Operation

Charging Indicator Voltage and Wattage

Cleanliness and Presentation

Hard Drive Health Assessment

Image Display and Clarity

Keyboard Backlight Operation

Keyboard Key Recognition

LCD Backlight Integrity

Microphone Performance

Port Functionality Check

POST (Power-On Self-Test)

Touch ID Verification

Trackpad Responsiveness

Wireless Connectivity Test (Bluetooth and Internet)